Legal Information

Personal stylists create one-of-a-kind relationships with customers to fuel their confidence with looks geared to their unique tastes, needs and wants.

Terms & Conditions

Welcome to Wantable. Wantable, Inc. (“Wantable” or “Company”) is the operator of the www.Wantable.com site (the “Site”) and the proprietor of our office located at 909 S. Barclay Street, Milwaukee, WI 53204 (the “Store”).

By accessing, browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use (these “Terms”). If you do not agree to these Terms, you should not use or access this Site or the App. Wantable reserves the right to revise these Terms at any time by updating this posting. You are encouraged to review these Terms each time you use the Site or because your use of the Site after the posting of changes will constitute your acceptance of the changes. By agreeing to these Terms it also constitutes your agreement to the Wantable Privacy Policy (the “Privacy Policy”), which are incorporated herein.

We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site and the App. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.

1. Use of the Site and the App

You may use the Site only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information to the Site and are responsible for the consequences of such communications. Any other use of the Site requires the prior written consent of Wantable. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of Wantable. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Site or the App, in whole or in part.

We require all Members (defined below) to agree not to use the Site or the App, and specifically prohibit any use of the Site or the App, for any of the following purposes:

• Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity;
• Posting any information which is untrue, inaccurate or not your own;
• Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation;
• Attempting to interfere in any way with the Site or the App’s or Wantable’s network security, or attempting to use the Site or the App’s service to gain unauthorized access to any other computer system; and
• Using the Site to drop ship merchandise to third parties

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site or the App. Further, you may not use any such automated means to manipulate the Site or the App, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user’s use of the Site, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms. You may not frame portions of the Site within another web site. You may not resell use of, or access to, the Site to any third party without our prior written consent.

2. Registration and Passwords

In order to access certain services on the Site and the App, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use of the Site under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy.

3. Additional Terms and Conditions

You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site, including with respect to ordering, shipping and return policies, review guidelines and (“Additional Terms”), which Additional Terms are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control.

4. Site Not for Minors

The Site are available to registered and unregistered users who are 18 years old and older and who have not been suspended or removed by Wantable for any reason (each a “Member”). We reserve the right to revoke your ability to access the products and services offered on the Site for any reason at any time including as a result of a violation of these Terms or the Privacy Policy, without notice. Use of the Site is void where prohibited by law.

5. Fraud Protection

As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

We reserve the right to pre-authorize your order with a $100 hold of funds which are then immediately released. Our billing system determines which orders should be pre-authorized based on a multitude of factors to prevent any potential fraud. It’s primarily used for your protection to make sure the order is being placed by an authorized user of your card. The amount of time it takes for the funds to become available on your card depends entirely on your bank, but this is typically done right away within the same business day.

6. The Subscription Contract Between You and Us

Wantable offers four Edit Subscription plans: Ongoing (next order is placed as soon as the previous one has been closed), Every Month (orders are placed automatically each month), Every 2 Months (orders are placed automatically every two months), and Every 3 Months (orders are placed automatically every three months).

Edit Subscriptions:
Styling Fee. By registering for an Edit Subscription, you acknowledge that your subscription has an initial and recurring non-refundable styling fee of $20 (or such amount as may be designated in special offers by us from time to time), and you accept responsibility for all initial and recurring styling fees prior to cancellation. In the event you purchase merchandise from a subscription order, the amount you are required to pay for your merchandise order will be reduced by the amount of the applicable styling fee, but in no event will the adjusted order total be less than $0.00.

Merchandise. You will receive up to $1,000 in merchandise per order to view and try on, but not use, for not more than 5 days (provided, however, that certain garments, e.g.; undergarments, may not be tried on if tagged or packaged in a manner that would make it impractical to try them on without removing the tag or opening the package). The merchandise will be sent according to the plan you’ve selected (Ongoing, Every Month, Every 2 Months, Every 3 Months). If you fail to return the merchandise within 5 days, you will be billed the full amount of the merchandise. You may not wear or use any merchandise that you intend to send back to us. IN ORDER TO RECEIVE CREDIT FOR ANY ITEM YOU SEND BACK TO US, IT MUST BE RETURNED UNDAMAGED, UNWORN, AND WITH THE TAGS STILL ON. If you return merchandise that Wantable in its discretion deems unsellable, damaged, worn, or with the tags removed you will be charged the full amount of the merchandise. You are responsible for all merchandise shipped to you, whether lost or damaged. You accept the responsibility for all recurring charges and the full amount of the merchandise sent to you prior to cancellation. Your subscription will be automatically extended for successive applicable periods and your payment method will automatically be charged for each successive applicable period at the then-current subscription rate. To cancel your Edit Subscription at any time, you must log on to your account and cancel automatic shipments, or you must call or email us and we will do it for you. Changes to your subscription Frequency will not cancel any open orders. To cancel an order, you must call or email us. Wantable may submit periodic charges (e.g.; ongoing, monthly, bi-monthly, or quarterly) without further authorization from you until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Wantable reasonably could act.

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law.

Individual Edit Orders:
Styling Fee. By placing an order for an individual Edit Order, you acknowledge that you will be charged a styling fee of $20 (or such other amount as may be designated in special offers by us from time to time). The amount you are required to pay for your merchandise order will be reduced by the amount of the applicable styling fee, but in no event will the adjusted order total be less than $0.00. Individual Edit Orders are exempt from the recurring nature of Subscriptions unless you switch to one of the Edit Subscription Plans.

Merchandise. Upon ordering, you will receive up to $1,000 in merchandise per order to view and try on, but not use, for no more than 5 days (provided, however, that certain garments, e.g.; undergarments, may not be tried on if tagged or packaged in a manner that would make it impractical to try them on without removing the tag or opening the package). If you fail to return the merchandise within 5 days, you will be billed the full amount of the merchandise. You may not wear or use any merchandise you intend to send back to us. IN ORDER TO RECEIVE CREDIT FOR ANY ITEM YOU SEND BACK TO US, IT MUST BE RETURNED UNDAMAGED, UNWORN, AND WITH THE TAGS STILL ON. If you return merchandise that Wantable in its discretion deems unsellable, damaged, worn, or with the tags removed you will be charged the full amount of the merchandise. You are responsible for all merchandise shipped to you, whether lost or damaged.

If all eligible payment methods we have on file for you are declined for payment of your styling fee and/or kept merchandise, you must provide us a new eligible payment method promptly or we reserve the right to cancel your subscription or attempt to collect payment as needed.

Unless you notify us before a charge that you want to cancel, you understand your subscription will automatically continue and you authorize us (without notice to you) to collect the then applicable styling fee and any taxes, using any eligible payment method or combination of methods we have on record for you.

If your payment method fails for merchandise kept, we reserve the right to bill you in increments until the total amount due has been paid. We reserve the right to use any eligible payment method or combination of methods we have on record to collect the amount owed.

7. My Stream Pages

By checking one of the My Stream boxes on your account page (“Items Purchased,” “Items Received,” “Items Requested”) you agree to have the information displayed on your My Stream page made public. This may include your profile picture, first and last name, username, byline, bio, social media links, and the items you have purchased, received and requested from Wantable. If you would like to opt-out of this information being public, simply uncheck the My Stream boxes on your account page (“Items Purchased,” “Items Received,” “Items Requested”) or contact us at hello@wantable.com.

8. Unboxed, My Stream and Shop Purchases

Merchandise. Upon ordering, you will receive the individual items purchased. Unlike the Edit Orders, payment for Unboxed, My Stream and Shop purchases will be made upfront and there is no try-on period. Unless otherwise stated*, items may be returned within 30 days of purchase. IN ORDER TO RECEIVE CREDIT FOR ANY ITEM YOU SEND BACK TO US, IT MUST BE RETURNED UNDAMAGED, UNWORN, AND WITH THE TAGS STILL ON. If you return merchandise that Wantable in its discretion deems unsellable, damaged, worn, or with the tags removed you will forfeit a refund for the merchandise. You are responsible for all merchandise shipped to you, whether lost or damaged.

*Unboxed, My Stream and Shop merchandise or events may be labeled as final sale. Purchases made of final sale Unboxed and My Stream merchandise are not eligible for return and cannot be combined with other offers.

9. Purchase and Use of Gift Certificates

Gift certificates may be purchased through the Site. Gift certificates ordered through the Site will be delivered automatically by electronic mail to the email address specified by the purchaser at the time of order. The gift certificate recipient will need to click the link included in the electronic mail in order to accept and redeem it. When ordering a gift certificate, the purchaser is responsible for correctly entering the recipient’s email address. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the gift certificate.

Gift certificates must be redeemed on our Site as full or partial payment of products or services from our Site. You can check the balance of a Gift Certificate by visiting the Credits section of your Account. Gift certificates cannot be exchanged for cash. If product(s) purchased with a gift certificate are returned, the monies owed will be refunded in the form of a gift certificate. Gift certificates are dated and expire 5 years from the date of issue.

10. Product Information; Limitation on Quantities

Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.

11. Proprietary Rights

You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of Wantable or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site or the App. Wantable and the Wantable logo are registered trademarks, and are trademarks of Wantable, Inc. All other trademarks are the property of their respective owners. All of our Site’s and the App’s content is Copyrighted by Wantable, Inc. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site or the App. All rights not granted under these Terms are reserved by Wantable.

12. Contributed Content Guidelines

Wantable values your engagement. When contributing content, please consider the following guidelines:

• By submitting or posting any materials or content on the Site or the App, you grant Wantable a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant Wantable the license specified above. You further represent, warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. Wantable will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.
• All contributed content is subject to the terms set forth below and in our standard Terms and Conditions, which include our policy regarding copyright infringement;

We reserve the right not to post your content if it contains any of the following types of content or violates other guidelines. By way of example, and not as a limitation, you agree that when contributing content, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
• Use obscenities, discriminatory language, or other language not suitable for a public forum;
• Post advertisements, “spam” content, or references to other products, offers, or websites;
• Post email addresses, URLs, phone numbers, physical addresses or other forms of contact information;
• Post unduly critical or spiteful comments of other content posted on the page or its authors;
• Post files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have expressly received all necessary consents;
• Post files or content that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a content submission. Instead, contact us directly via hello@wantable.com.

13. General Disclaimers

You assume all responsibility and risk with respect to your use of the Site or the App. THE SITE, THE APP, AND ALL CONTENT, MERCHANDISE, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS SITE OR A “LINKED” SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY. SPECIFICALLY, BUT WITHOUT LIMITATION, WANTABLE DOES NOT WARRANT THAT: (1) THE INFORMATION ON THIS SITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKE THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Wantable makes no warranties of any kind regarding any non-Wantable sites to which you may be directed or hyperlinked from this Site or the App. Hyperlinks are included solely for your convenience, and Wantable makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Wantable sites. Wantable does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site or the App.

14. Disclaimer – No Professional Advice

Any information provided by us regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Site or the App. Use of the Site is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate.

15. Taxes

Your total price will include the price of the product plus any applicable sales tax; such state and local sales tax is based on the shipping address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where the goods sold over the internet are taxable.

Important Kentucky sales tax information regarding the tax you may owe directly to the state of Kentucky. We are not required to and do not collect Kentucky sales or use tax. Your purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue’s Internet Web site.

16. Indemnification

You agree to indemnify, hold harmless, and defend Wantable, its parent, subsidiaries, divisions, and affiliates, and their respective officers, directors, employees, agents and affiliates from any and all claims, liabilities, damages, costs and expenses of defense, including attorneys’ fees, in any way arising from or related to your use of the Site or the App, your violation of these Terms or the Privacy Policy, content posted to the Site by you, or your violation of any law or the rights of a third party.

17. Limitation of Liability

IN NO EVENT SHALL WANTABLE, ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES, OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF WANTABLE HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. IN NO EVENT SHALL THE TOTAL LIABILITY OF WANTABLE, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT YOU PAID TO WANTABLE IN CONNECTION WITH THE EVENT GIVING RISE TO SUCH LIABILITY. You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or the App. Because some states do not allow limitations on implied warranties or the exclusion or limitation of certain damages, all of the above disclaimers or exclusions may not apply to all users.

18. International Use

We control and operate the Site from the United States. We make no representation that materials on the Site are appropriate or available for use outside the United States. If you choose to access this Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

19. Risk of Loss

Any merchandise purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

20. Copyright Infringement; Notice and Take Down Procedures

Wantable specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim in accordance with the following procedure. Wantable will process notices of alleged infringement that it receives and will take appropriate action as required by the Digital Millennium Copyright Act (“DMCA”). The DMCA requires that notifications of claimed copyright infringement should be sent to the following address:

Wantable, Inc. 909 S. Barclay Street, Milwaukee, WI 53204, Telephone: (855) 926-8225

To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. §512(c)(3)):

• Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please contact us with any questions or concerns in connection with these Terms or the Site or the App, or to provide any notice under these Terms.

21. Severability

If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms, and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

22. Waiver; Remedies

The failure of Wantable to partially or fully exercise any rights or the waiver of Wantable of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Wantable or be deemed a waiver by Wantable of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of Wantable under these Terms and any other applicable agreement between you and Wantable shall be cumulative, and the exercise of any such right or remedy shall not limit Wantable’s right to exercise any other right or remedy.

23. Governing Law

The laws of the State of Wisconsin shall govern these Terms without regard to conflict of laws provisions.

24. Disputes

Any dispute relating in any way to your visit to, or use of, the Site or the App, to the products you purchase through the Site (including a subscription), or to your relationship to Wantable shall be submitted to confidential arbitration in Milwaukee, Wisconsin; provided, however, that to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Wisconsin. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts of Wisconsin. Arbitration under these Terms will be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award will be final and binding and may be entered into as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to this Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of this Site or these Terms must be filed within one (1) year after such claim of action arose or be forever banned.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award.

YOU AND WANTABLE AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Wantable agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

25. Giveaway Contest Terms & Conditions

No purchase necessary, open to US residents only. Employees of Wantable not eligible for Contests and Giveaways. The promotional prize or Giveaway shall be a Wantable service/product as indicated on Wantable’s email, website or social channels. All Prizes are subject to availability and are non-transferable. No cash alternatives or any other gift. By participating in a Contest, Wantable may use the winner’s name for promotional purposes in email, website or social channels.

Questions: Should you have any questions regarding these Terms you may contact us at hello@wantable.com.

Privacy Policy

Wantable values your business and trust, and is committed to protecting your privacy. Wantable is an apparel and accessories retailer that uses a combination of proprietary technology, trained stylists, and quality products to deliver a personalized shopping experience that is easy and enjoyable for our customers. This Privacy Policy (“Privacy Policy”) explains how your personal data is collected, processed, or used when you use Wantable’s website, located at www.wantable.com (the “Site”), services offered through the Site, and through any orders that you place (collectively, the “Services”).

Who is Responsible for the Processing of Your Personal Data?

Wantable, Inc. (Referred to as “Wantable”, “we”, “us”, or “our” in this Privacy Policy.)

QUESTIONS; CONTACTING WANTABLE; REPORTING VIOLATIONS
If you have any questions, concerns or complaints about our Privacy Policy, our data collection, or processing practices, or if you want to report any security violations to us, please contact us at privacy@wantable.com, or 909 S. Barclay Street, Milwaukee, WI 53204.

Information Collected
Information You Provide to Us:

Account Creation.
When you sign up for an account for our Services (an “Account”), you provide us your name, email address, and password. If you connect to the Service via a Social Networking Site, or “SNS” (defined below), you also provide your date of birth and profile picture. In addition, we collect information as part of your Quiz Profile, such as your sizing, fit and style preference information. If you upload a photo to your Account, we will collect that photo.

Ordering the Services.
When you place an order for the Services, we or our third-party payment provider will collect payment, shipping and billing information in order to process the transaction.

Receiving a Shipment.
When you receive a shipment, we record what you keep, what you exchange and what you return. If you provide us feedback or contact us via e-mail or through the Services, we will collect your name and email address, as well as any other content included in the message.

When You Contact Us.
If you provide feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.

When You Post Content.
If you post content (text, images, photographs, videos, messages, comments, or any other kind of content) on our Services, the information contained in your posting will be stored in our servers and other users of the Services will be able to see it if you post it in an area made public, such as comments on our blog.

We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.

Surveys.
When you participate in one of our surveys, we may collect additional profile information.

Sweepstakes.
If you participate in a sweepstakes, contest or giveaway on our Services, we may ask you for your e-mail address and/or home phone number, to notify you if you win. We may also ask for first and last names and sometimes post office addresses to verify your identity. In some situations, we may need additional information as part of the entry process, such as prize selection choice. These sweepstakes and contests are voluntary.

Online Payments.
For online payments, we use the payment services of Stripe (https://stripe.com/) or, if designated by you, Paypal (https://paypal.com). We do not process, record or maintain your credit card or bank account information.

Information Collected from Social Networking Sites.
The Services allow users to share information with us via social networking sites, such as Facebook, Facebook Messenger, Instagram, Pinterest, LinkedIn, Twitter or TikTok (each an “SNS”). In some cases, you can sign-in to the Services using your SNS account information. By sharing your SNS profile, you are allowing us, including your stylist, to access some of your SNS information as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile and that information may be imported to the Services. Our Services also allow you to share information via such SNS profiles, such as referral links. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs. You can contact us at privacy@wantable.com to have your SNS profile information removed from your Account at any time.

Text Messages.
If you opt-in to receiving text messages on the site when prompted, Wantable will send you marketing promotions that you opted-in for when creating or updating your account. Consenting to receive text messages is not required to buy goods or services or to otherwise do business with us. If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g. send you personalized text messages such as shopping cart reminders). To update your text preferences, reply HELP for help & STOP for cancel to text message or contact hello@wantable.com. US Customers only. Carrier message and data rates may apply.

Information Collected Automatically:

In General.
When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, referring pages, information about the type of device you use, your mobile network information, your Open Device Identification Number, date/time stamps for your visit, your unique device identifier, and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services.

Log Files.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time/stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.

Cookies.
Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We, and some third parties, may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services and to marketing the Services or other products.

Marketing Companies.
We work with a number of companies that assist in marketing our services to you on third party websites. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you, on our sites and apps and those of third parties. While not a comprehensive list, some of these companies we work with are Facebook, Twitter, Pinterest, TikTok, Google AdWords, Yahoo, Outbrain, Tapjoy and Bing. We also work with affiliate marketing companies, including Impact Radius. To better understand how these companies use your information, please see the privacy policies available on their respective websites.

Analytics Companies.
We work with a number of third-party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our website and understand how people find and navigate it. Currently, we work with the following analytics companies: Dynamic Yield, New Relic and Google Analytics. This is not intended to be a comprehensive list and we may stop working with these companies and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their respective websites.

Use of Your Personal Information

General Use.
In general, personal information you submit to us is used either to respond to requests that you make, help us serve you better, or market our Services. We use your personal information in the following ways:

• To choose and deliver your shipment
• Respond to comments, requests and questions and provide customer service
• Facilitate the creation of and secure your Account on our network
• Identify you as a user in our system
• Provide, process and deliver the Services you request
• Improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better
• Send you administrative e-mail notifications, such as security or support and maintenance advisories
• Resolve disputes and/or troubleshoot problems
• Develop, improve and deliver marketing and advertising for the Services
• Process and deliver orders
• Respond to your inquiries related to employment opportunities or other requests
• Send newsletters, surveys, offers and other promotional materials related to our Services and for other marketing purposes.

We may store and process your personal information in the United States and other countries.

User Feedback.
We may post user feedback on the Services from time to time. If you make any comments on a blog, SNS wall or forum associated with the Service, you should be aware that any information you submit there can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs and forums.

Creation of Anonymous Data.
We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties at our sole discretion.

Disclosure of Your Personal Information

We disclose your personal information as described below and as described elsewhere in this Privacy Policy.

Third Party Service Providers.
We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Services; conduct quality assurance testing; facilitate creation of accounts; to provide technical support; market the Services; and/or to provide other services to Wantable.

Corporate Restructuring.
We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all of a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Other Disclosures.
Regardless of any choices you make regarding your personal information (as described below), Wantable may disclose personal information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on Wantable; (iii) to protect or defend the rights or property of Wantable or users of the Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.

Referrals

The Services allow you to invite your friends to sign up for the Services by sharing a referral link via an SNS, email or other means, or by sending invitations through Wantable’s referral page on the website. If you choose to upload your contacts to the Service, we will receive and store those contacts’ information and use it to send invitations on your behalf when you choose to do so. When you refer someone via our Site, your referral will include your name.

Third Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website and App you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Your Choices Regarding Information

You have several choices regarding the use of information on our Services:

Choices.
We offer you choices regarding the collection, use, and sharing of your personal information. We will periodically send you newsletters and emails that directly promote the use of our Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly (please see contact information below). Despite your indicated email preferences, we may send you service-related communications, including notices of any updates to our Terms of Use or Privacy Policy.

Cookies.
If you decide at any time that you no longer wish to accept cookies from our Services for any purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting cookies from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided.

Changes to Personal Information.
You may change your personal information in your Account by editing your profile within your Account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.

While we and others give you the choices to control the information collected and used as described in this Privacy Policy, there are many web browser signals and other similar mechanisms that can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

Information Disclosed to Third Parties.
This Privacy Policy addresses only our use and disclosure of information we collect from and/or about you on the Services. If you disclose information to others or authorize us to do the same under this Privacy Policy, the use and disclosure restrictions contained in this Privacy Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

Your California Privacy Rights

Access and Deletion Requests.

If you are a resident of California, under the California Consumer Protection Act (“CCPA”) you may request that we:

provide you the categories of personal information we collect, disclose or sell about you, the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we share personal information. Such information is also set forth in this Privacy Policy;provide access to and/or a copy of certain information we hold about you;delete certain information we have about you; orprovide you with information about the financial incentives that we offer to you, if any.

If you sign up as a client of Wantable, you may update or correct your profile information through your Account settings, or request that we delete your profile information and preferences at any time by contacting us at privacy@wantable.com. If you would like further information regarding your legal rights under applicable law or would like to exercise any of them, you may contact us by email at privacy@wantable.com. We do use third-party cookies and related technologies to send targeted ads and this may be deemed a “sale” under the CCPA. To opt out of these “sales” use the following link to adjust your cookie preferences: Do Not Sell My Personal Information. If you are a California resident, you may designate an agent to exercise your rights under the CCPA. We will take steps to verify the identity of the agent, and that your agent has been authorized to make a request on your behalf. Such steps may include requiring that the agent submit a signed written authorization or a copy of a power of attorney.

Please note your rights and choices vary depending upon your location. Certain information may be exempt from such requests under applicable law. We will take reasonable steps to verify your identity.

Shine the Light Disclosure.
The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.

California Consumer Protection Act.
The CCPA provides California residents with certain rights as described therein and in this Privacy Policy. The terms in this section use the definitions set forth in the CCPA.

The CCPA provides California residents with the right to not be discriminated against (as provided for in applicable law) for exercising rights to access and delete your personal information (as referred to in Access and Deletion Requests, above). Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you or we may need to retain it to comply with our own legal obligations.

Notice of Collection for California Residents.
The CCPA, and its accompanying regulations, specify that we should identify the categories of personal information we collect and purposes for which we may use it and the parties with whom we share it. The following information is offered in addition to the disclosures made elsewhere in this Privacy Policy.

Categories of Personal Information We Collect About You

Summarized in the table below are the categories of personal information we may collect about you, depending on how you interact with us. The following table also describes how we collect and use such categories of information.

Categories of information collected
Purposes of use
Sources of personal information
Identifiers and Contact Information, e.g., name, e-mail address, postal address, phone number, and passwordAll purposesDirectly from you (e.g., through your Quiz Profile and Account)Demographic information, e.g., age, employment, and lifestyle informationProvide the ServicesPersonalize your experienceDirectly from you (e.g., through your Quiz Profile and Account)Physical Characteristics and Audio Data, e.g., height, weight, and audio recordings when you call customer supportProvide the ServicesPersonalize your experienceLegal purposesDirectly from you (e.g., through your Quiz Profile and Account and your customer support calls)Financial and Transactional Information, e.g., payment card information, delivery information, and information about your transactions and purchases with usProvide the ServicesLegal purposesDirectly from you (e.g., what and how you order from us)User-Generated Content, e.g., photos, videos, any information you submit in public forums or message boards, and feedback or testimonials you provide about our ServicesCommunicate with youProvide the ServicesPersonalize your experienceLegal purposesDirectly from you (e.g., through your Edit requests and feedback)Customer Service Information, e.g., questions and other messages you address to us directly through online forms, by email, over the phone, or by mail; summaries or voice recordings of your interactions with our customer service teamAll purposesDirectly from you (e.g., through your customer support messages)Device Information and Device Identifiers, e.g., IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiersProvide the ServicesPersonalize your experienceSecure our services and usersLegal purposesFrom cookies, pixels, tags, and similar tracking technologiesUsage Data, e.g., information about content viewed or download, domain names, landing pages, browsing activity, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, whether you open an email and your interaction with email content, access times, error logs, and other similar informationProvide the ServicesSecure our services and usersLegal purposesDirectly from you (e.g. through your use of the Services)From cookies, pixels, tags, and similar tracking technologiesGeolocation, e.g., city, state and ZIP code associated with your IP addressProvide the ServicesSecure our services and usersLegal purposesFrom cookies, pixels, tags, and similar tracking technologiesOther Information, e.g., any other information you choose to directly provide to us in connection with your use of the ServicesAll purposesDirectly from you (e.g., through your customer support messages, survey responses, or social media information)

Purpose of Use

The following chart provides additional information about the business or commercial purposes for collecting and using your information.

Communicate with you, for example, to:

Process and deliver orders;Respond to comments, requests and questions and to provide customer service;Send you administrative e-mail notifications, such as security or support and maintenance advisories;Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes; andRespond to your inquiries related to employment opportunities or other requests.Provide the Services, for example, to:Provide, process and deliver the Services you request;Choose the items for and to deliver your shipment; andImprove the quality of experience when you and others interact with our Services, including the testing of different page designs to see which performs betterPersonalize your experience, for example, to:Identify you as a user in our system;Personalize your experience with our Services; andDevelop, improve, and deliver marketing and advertising for the Services.Secure our Services and users, for example, to:Resolve disputes and/or troubleshoot problems;Monitoring, preventing, and detecting fraud, such as through verifying your identityCombatting spam or other malware or security risksDetecting security incidentsDebugging to identify and repair errors that impair existing intended functionalityMonitoring, enforcing, and improving the security of our Services

Defending our legal rights and compliance with the law, for example, to:

Comply with any applicable procedures, laws, or regulations and to protect our legitimate interests or those of othersProtect or exercise our legal rights or those of others (e.g., to enforce compliance with our Terms and Conditions, Privacy Policy, or to protect our Services, users, or others)

How We Share and Disclose Your Information

We may share all the categories of personal information identified in this Privacy Policy for our operational or business purposes where the use of such personal information is reasonably necessary and proportionate to achieve the purpose for which it was collected or for another operational or business purpose that is compatible with the context in which the personal information was collected. We may share such information with the following categories of entities and third parties:

Service Providers.Third parties designated by you.An entity that is part of corporate restructuring, including a successor-in-interest or assign.Governmental entities.Third parties who are involved in a legal investigation or in protecting or defending the rights or property of Wantable or users of the Services; and/or investigating or assisting in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms and Conditions.Verification

To protect your privacy and security, we take reasonable steps to verify your identity and requests before granting the rights above, including account access or making corrections to your information. You are solely responsible for maintaining the secrecy of your unique password and account information at all times.

How We Respond to Do Not Track Signals

We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Services.

A Note About Children

Our Services are not directed to children under the age of 16 and children under the age of 16 are not eligible to use our Services. We do not collect or maintain personal information from children we actually know are under the age of 16. If a child under 16 submits personal information to us and we learn that the personal information is the personal information of a child under 16, we will take steps to remove the personal information from our databases. If you believe that a child under 16 provided us with personal information, please contact us at privacy@wantable.com.

Users Outside of the United States

If you are a non-U.S. user of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.

Contact Information

We welcome your comments or questions about this Privacy Policy. You may contact us at privacy@wantable.com.

Changes to this Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on the Services and updating the “Last Update” date above. Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on the Services. These changes will be effective immediately for new users of our Services. Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.